IT Manager Resume


XXX

Contact No.:

E-Mail:

 

Career Summary

-Result-oriented individual with 15 years experience in planning, developing and implementing state-of the art                                information solutions meeting corporate strategic business goals.

-Network Engineering, Project Management, Business Analysis, Process Improvement, Internet Technologies and                              expertise in designing KPI’s , performance metrics, and Business Process Management.

 

Professional Skills

-Business Intelligence

-Data Integrity Actions

-Application Development

-Training & Development

-Customer Responsiveness

-Team Building & Direction

-Relationship Management

 

Key Responsibilities Handled:

-Managed the wide gamut of tasks encompassing Business Requirement Analysis, User Training, Planning iterative                          development, Time, Cost & Task Estimation, Team Schedule Monitoring, Analysis and Design, Technical                                          Architecture, and quality management for the project operation.

-Responsible for whole SDLC Process.

-Guided and mentored IT software development teams through Software Quality Processes & implement proper                            Quality Metrics.

-Responsible for driving IT Strategy and leading the group companies IT Operations and process improvement                                     across the group.

-Led information technology planning process: vision, Alignment of IT with business plans, system architecture,                                  In-house & outsource development programs, Priorities.

-Overseeing & reviewing policy, procedures & process, Investment Planning, and Group level IT Budget.

-Rendering high level support in project management functions, including scope management, resource management,                           Change, risks and issues management.

-Support Sales & Marketing team to integrate IT solutions into business proposals, case studies and presentations.

-Directing & coordinating Process team to ensure all functional departments & regions align on same methodology,                            definitions & standard process.

-Responsible for integrating all business process into IS and build a right communication model.

-Rendering high level support in project management functions, including scope management, resource management,                           Change, risks and issues management.

-Vendor negotiations, service level agreements

-Managed Asia software development Team in Shenzhen, China & coordinate with Mediterranean region                                     Development team.

-Integrate & automate business process to minimize cost and increase resources level efficiency & productivity.

-Decision maker on IT solutions – Business Critical applications, Service portal, CRM, ERP.

-Led SgT Business systems Teams in Asia and Euro – Mediterranean region, Infrastructure and Helpdesk                                            teams in different countries.

-Strategizing the technology direction for the SgT to ensure its sustainable growth.

-Overseeing & reviewing policy, procedures & process, Investment Planning, and Group IT Budget.

 

Employer

-As IT Manager with OI Pvt. Ltd from 20** to 20**

-As Sr. Project Manager with MNB Ltd. from 20** to 20**

 

Achievements

– Successfully delivered projects worth more than 3 billion dollars.

– Increased the profit percentage of the company by 5%.

 

Educational Qualification

-Master Degree in Computer Applications from T college with **%

-Bachelor’s Degree in Mathematics from T college with **%

 

Personal details

-DOB:XX/XX/19**

-Languages known:English, Hindi

-Hobbies:Reading